Glofox Reviews

The onboarding crew and the presales folks are both fantastic. There are a few oddities with the software that require some time to get used to, but overall, it’s a pretty seamless experience.

Abbie has truly been a tremendous help. She really goes the extra mile and was a huge support in getting our second studio off the ground!

Theresa really nailed it by keeping in touch and following up with us during the months we spent planning our business launch. She was also great at finding solutions that fit our start-up budget and was incredibly helpful!

Abbie Feibush has genuinely made my experience with GloFox fantastic for both me and my team. She has really gone the extra mile in every way! Honestly, I couldn't have made the switch from Zenplanner to GloFox without her support. I can throw any question her way, no matter how poorly I phrase it, and she nails it every time. I've honestly never encountered a sales rep who shows this level of dedication to their clients. As a GloFox user, I can wholeheartedly recommend: "Sign-Up, and reach out to Abbie Feibush!"

I switched to Glofox back in November 2022 because they had a solid reporting system. Sadly, my journey since then has been pretty rough. In December, I found a membership 'glitch' where folks were getting double credited for classes. Now, it's been over three weeks since I flagged this issue, and it’s happened again this month. When I called, they told me it’s just a problem with my studio, and the engineers haven’t even taken a look yet. They couldn’t provide any timeline, just said they’d add my call to the thread. Honestly, I’m really not impressed with how this has been handled. If you don’t need a solid back-end reporting system, I’d highly suggest checking out ClassFit; their customer support is way better.

Deborah is fantastic! She made the transition from mindbody to glofox super smooth and easy to navigate. This level of customer service is exactly why we decided to make the change!

The sales representative was friendly and well-informed. The onboarding manager was fantastic and super supportive too. The whole onboarding journey has been quite straightforward. My main challenge has been getting the legal documents ready from the ground up since I'm launching a new gym for the first time. The website integration was way simpler than I thought, even with the need to reorganize my site.

The support I received was top-notch and super straightforward. I was looking at other software options, but what really made me choose Glofox was how fast they got back to me and the assistance I got, particularly from Theresa!

Theresa has truly been a gem! She responded to all our inquiries and delivered outstanding customer support. She simplified the entire process for us. She went above and beyond to make sure we were happy with everything. Really thankful to have collaborated with her.

We got top-notch support from the team. Theresa ensured that the service fit our business needs perfectly. She guided us to make the smartest choice and was outstanding in her position. I would totally recommend her and glofox. Excellence all the way.

Glofox appears to employ true champions. Cillian Murphy and Matthew Fogarty are AMAZING; they’re genuine folks and always eager to assist, which enhances the experience of an already fantastic software. Glofox is constantly innovating and keeping up with the times!

Matthew from Glofox is truly exceptional! I couldn’t ask for anything better. He really gets my business needs and has a great way of understanding things. As a business owner, it’s a big help for me and my team to feel backed up while navigating all the changes and models we face. Big thanks to Glofox!

I really appreciated the speedy onboarding process and how my sales rep got back to me. They were super nice, easy to follow, and fun to chat with. Unlike my last software experience, I never felt ignored or brushed aside. I'm thrilled to be using Glofox and will definitely suggest it to others!

Abbie was super patient while helping me through the onboarding process. She answered all my questions and suggested ways to set up my classes and memberships that fit my business needs. I really enjoyed collaborating with her.

These scammers will take your cash and then just ignore you. Their system is a mess, and good luck getting a refund! I've faced nothing but problems with them, and I'm out £446 with no sign of getting it back. They just keep jacking up their prices. This company is harmful—stay away! Do yourself a favor and steer clear of their trap. I'm now considering legal action to try and recover my funds. There are way better platforms out there that actually care about their customers instead of just grabbing any money they can. Totally disappointed with the whole experience.